Co-Creating the Future

Life-Experience Value Co-Creation
internal_functions

Engaging Dealers, Dealer-facing Employees and Internal Functions as Stakeholders

Overview by Vijay Mandale, Head, Automotive Division, Plant Vehicle Team (PVT):



Dealer Principal Meets as Platforms of Engagements

Mahendra Bhamare, DGM, Customer Perceived Quality, Automotive on DP Meets through co-creation thinking:



Himanshu Gupta on alternative thinking and driving positive change:



N. G. Parashare, Head, IT Infrastructure, Mahindra, Nashik on IT as supporting and enabling dealer engagement:



Onsite with Dealer Principal Jitendra Shah, Dealer Employee Experiences - Rahul Joshi, Manager Customer Care at Jitendra Motor, and SOP Redesign - Gagan Bhasin, Dy. Manager-PVT Nashik:


Dealer Communication and Deepening Engagement through Co-Creation Thinking

Mahendra Bhamare, DGM, Customer Perceived Quality, Automotive on dealer communication through co-creation thinking:



Deepening dealer engagement:



Project Samvedna -- Mukesh Deo, Sr. Manager, PVT Nashik:




Engaging Suppliers, Supplier-facing Employees and Internal Functions as Stakeholders

Overview:



Supplier Co-Creation Meet

Sanjay Patel, Manager, Supplier Quality Assurance, Nashik, on Supplier Co-Creation Meet:



Supplier Co-Creation Competitions

Sanjay Patel, on Supplier Co-Creation Competitions:



Experiences of Mahindra Sona - S. R. Kundaje, SVP Technical Services, & N. N. Bhoble Sr. Manager, Tech. Services:



Experiences of Bosch - Sashikumar, GM. QA, and Pravin Sharaf, VP. Manufacturing Operations:


Supplier Cluster Lean Implementation through Co-Creation Thinking

Suhas Gokhale on Implementing Lean through Co-Creation:


Plant Visit-Part 1 with Dinesh Khisti, Lean Manufacturing Consultant for Lear Automotive Cluster:



Plant Visit-Part 2 with Sunil Joshi, QA Head, Lear Automotive:



Tier-Two Supplier Examples (in local language):






Star Performer Rise Program

Sanjay Patel, on the Star Performer Rise Program:



Supplier Co-Creation Reflections

Sanjay Patel’s reflections on Supplier Co-Creation:


Naveen Chopra’s reflections on Supplier Ecosystem Transformation:



Competency Enhancement and Training

Manish Saluja on Competency Enhancement and Training:


Employee Training and Employee Co-Creation Experiences with Customers

Sunil Patil, Manager, Quality Management System, on Training Program Design:


Bharat Mewada, DGM, Training, Auto Division, on Interaction of Plant Quality People with Customers:

Employee Housekeeping Staff

Manish Saluja:


JD (in local language):

Manufacturing Co-Creation


Nachiket Kodkani, Head of Manufacturing provides an overview:


Nachiket discusses three engagement areas:

Manufacturing Operations and Contract Labor

Nasir discusses manufacturing operations:


Satish discusses contract labor:



Interviews with contract labor (in local language):


Young Mahindra

Nachiket Kodkani on engaging “Young Mahindra”:


Experiences of “Young Mahindra”:

Mahindra Human Resources Brand Co-Creation and "Spark the Rise"

Namrata Gill, Senior GM, Org. Devpt & Talent Management:



Spark the Rise:



The New Mahindra:


Mahindra Rise thru Co-Creation at Igatpuri

Engaging over 300 people at the Mahindra Ruse thru Co-Creation event at Igatpuri on 25th May 2011: