Life-eXperience Value Co-Creation

Interactional Creation of Value with a PIE X lens
2000

Consumer Centricity

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Prahalad, C. K., Venkat Ramaswamy, and M. S. Krishnan, “Consumer Centricity,”
Information Week, April 10, 2000.

Invited article featured in Information Week cover story.



IW





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Think of Customers as Collaborators

Screen Shot 2013-07-07 at 3.49.50 PM Venkat Ramaswamy 2000. "Think of Customers as Collaborators". Dividend Spring.



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Effects of Brand Local-Non-Local Origin on Consumer Attitudes in Developing Countries

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Batra, Rajeev, Venkatram Ramaswamy, S. Ramachander, Dana Alden, and Jan Benedict Steenkamp (2000), “Effects of Brand Local/Non-Local Origin on Consumer Attitudes in Developing Countries,” Journal of Consumer Psychology, 9 (2), 83-95.





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Co-opting Customer Competence (Japanese version)

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Prahalad, C. K., and Venkat Ramaswamy. 2000. "Co-opting Customer Competence." Harvard Business Review no. 78 (1):79-87. 

Japanese version of the bestselling Harvard Business Review article that introduced the revolutionary concept of “Co-Creation” with customers.
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Co-opting Customer Competence

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Prahalad, C. K., and Venkat Ramaswamy. 2000. "Co-opting Customer Competence." Harvard Business Review no. 78 (1):79-87. 

This article introduced the revolutionary concept of “Co-Creation” with customers.

Harvard Business Review Bestseller.


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